The following summaries provide a detailed overview of a particular challenge, the steps toward resolution, and the final outcome:

Data Wrangling - Browsing the Easy Way What goes in can always come out.  In other words, if a website is bound to a database and content is programmatically generated, that content can be easily recaptured into an alternate database for better utilization.  Oftentimes, back-office staff spend a great deal of time manually retrieving data from affiliate websites creating substantial automation opportunities.

Forty Day Laborers Lost in a Cornfield Somtimes the problem isn't a lack of technology but is a result of a severly flawed process.  As such, before the word "software" is ever uttered with regard to pursuit of an efficiency-boosting solution, the underlying process itself should be carefully examined. This summary describes a simple business model with growth being entirely stifled by nothing more than an unscalable process. No technology intervention was required, only a simple reengineering of the workforce utilization.

The Work was Done.  The Hard Part was Getting Everyone Paid The business development team was bending over backwards to win new contracts by crafting highly-personalized, complex agreements tailored to the specific business needs of the customer.  Unfortunately, it was growing exponentially more difficult for the back-office to accomodate such dealmaking to the point where support costs began to consume an increasingly larger percentage of revenue thereby impeding management's desire to expand - in essence, they were about to sell more and earn less. Planning, planning, and more planning eventually resulted in limitless flexibility from their new number-crunching software.